Frequently Asked Questions

General

Are all of your pieces authentic?

Every piece is carefully inspected for authenticity and accurately described before being offered for sale.

Do your watches and jewellery come with original boxes and certificates?

As many of our pieces are vintage, original boxes and certificates are not always available. Any original packaging, papers, or independent certificates included with a piece will be clearly stated in the product description.

Do you buy watches and jewellery?

Yes. We are always looking to acquire exceptional vintage watches, fine jewellery, and signed pieces.

We believe remarkable pieces deserve a new chapter, and we’re passionate about connecting them with collectors and enthusiasts who will treasure them.

Contact us for a confidential, no-obligation valuation.

Can you help me source a specific piece?

If you’re searching for a particular watch or piece of jewellery, let us know.

Through our trusted network of dealers, collectors, and auctions, we’ll do our best to find it for you.

Can I view an item before purchasing?

Absolutely. You’re welcome to visit our showroom at Grays Antiques Market to view pieces in person and receive personalized assistance.

Can I part exchange my watch or jewellery?

We may accept part exchange on selected pieces. Please contact us with details of your item for an assessment.

How often do you add new pieces?

Our collection is constantly changing, and due to the high turnover of our inventory, not every new arrival appears on our website straight away.

We invite you to visit our showroom at Grays Antiques Market, where you’ll often discover an even wider selection of vintage watches and fine jewellery.

Do you offer valuations?

Yes. We provide valuations for watches and jewellery. Please contact us for more information or to arrange an appointment.

Shipping

How long does shipping take?

Orders are typically dispatched within 1–3 working days. You’re also welcome to collect your purchase from our showroom at Grays Antiques Market, Mayfair, where you can browse an even wider selection of pieces.

Do you ship internationally?

Yes, we offer worldwide shipping. Shipping costs and delivery times are calculated based on your destination.